Have Another Question?
Give us a call on +44 (0)1273 201122 or email info@brownbearaudio.co.uk
Check the Knowledebase
Can I come to a studio for the final mix and sign off?
Of course you can! We can complete broadcast ready mixes from all our studios and you are welcome to come and join us, alternatively we can book one of our affiliated studios local to you.
How does the video editor get the necessary files to you?
We work closely with your video editor or post house to ensure a smooth workflow between us. For this we require an OMF or AAF file with 100 frame handles on all clips. We also need a compressed Quicktime video file for reference. This should be SD, set to 640 x 360 dimensions with a 25fps burnt in timecode and encoded to MPEG-4. All this can be uploaded to our secure sever here.
Is it secure?
All our uploads, downloads and live streams are SSL encrypted and password protected and we have a redundant backup for all data. All our team are professional and trustworthy and are happy to sign an NDA’s. If you have any concerns, please get in touch, we take security very seriously.
FAQ
We need to record voiceover/ADR?
No problem, we have a lovely VO booth that can seat up to 3 people with picture relay, cue light and cafe onsite. Clients can also dial in via Source Connect to remotely monitor and direct sessions.
Our video editor does all our sound!
For all but the simplest of projects we would always advise that a sound professional completes the final audio mix. This guarantees you consistent high quality sound across your productions as well as ensuring they surpass any of today’s stringent quality requirements.
What about communication?
We like to meet all our clients no matter how big or small a job is and encourage regular meetings prior to commencing work and throughout a project. If this is not possible all our team are available 24/7 via phone, email, Skype or whatever other method you prefer. Using Source Connect software we can also stream a live link of you audio so you can monitor it from anywhere with an internet connection.
Who will be the audio engineer on my project?
Depending on what is required we will select the best person for the job. If multiple processes are involved(bespoke music, sound design, dialogue edit etc) we may use different engineers for each job bringing all the elements together for the final mix.
We have our own audio suite at our production offices!
All our freelance engineers are able to complete work onsite at your facilities as well as from their own studios.
What about Payment?
Our payment terms are 50% on initiation and 50% on completion of project. We accept payment by bank transfer, PayPal and credit card. Please see our terms and conditions.